MASSLOAD LOAD CELL CABLE

I wanted to pass on a thank-you from my customer EMS-Tech. Specifically to Marc but also to the others at Massload that were involved but I didn't deal with directly. Last fall EMS-Tech bought a pair of custom ML-700s to measure cable tension for the winches that manipulate the loading spout at a grain terminal. All was going well until about 5 weeks ago, when an operator at the terminal bypassed the safety mechanism, overloaded and broke the tension link as well as some other equipment. EMS-Tech has been under a lot of pressure from their customer to put the grain terminal back into service ASAP. Marc & Massload made every effort to ensure that the custom ML-700 was delivered on time as promised. Originally, the ML-700 was to be shipped via UPS Express but when Marc found out that UPS could not guarantee delivery, he hand delivered the equipment to Fedex. This saved at least two days and provided the time needed to configure & calibrate the electronics before handing the equipment over to EMS-Tech for installation and commissioning.

I’ve always had a positive experience with Clint. I get a quick reply when asking for a quote for load cell and the goods get delivered fast. Thank you!

Great customer service and lead times! Totally recommended and would buy again if we need to!

Great fast service. Fast response to questions. Happy customer.

Great sales and tech staff here. They rebuilt our tonner scale quicker and cheaper than quoted. We will definitely be back.

Aftersales service very excellent, support very fast and responsive. Thanks!

Cost effective, simple to set up product. Excellent support during setup when we tried to set things up different than recommended and needed the details explained so we understood everything that was going on with all the cells so that we would get good readings even though we set it up differently than recommended.

After a few emails and calls to other similar companies went ignored, Massload was very quick to get me a quote and get a system ready. They worked within my budget and helped me get a system for the farm that was a good match for our needs. They even accommodated an out of hours pick up time due to my schedule issues to get the system. The system worked flawlessly out of the box and we are very happy with the service. They will be our first call when we grow into a bigger system.

I Dealt with Ryan and received the excellent service. Thank you!

I have been using Massload Technologies for the past 10 years and I must say that I have always received exceptional support and guidance from the Massload team.

Best Reliable and Quality service.

Clint went over and above to help us diagnose the issue with our load cells indicator and provide us with a replacement over the weekend. Always had good experience dealing with them.

We needed a tension link to do some load testing in a couple days notice. Massload was able to deliver and were quick to respond and answer any questions we had.

I've worked with Massload for over 15 years, selling their products mainly here in the USA. The support is always top-notch, and deliveries have always been on time. A big thank you to the entire Massload team.

Great experience with Ryan at Massload. Their whole technician staff was very helpful! Totally recommend!

Wonderful buying experience with lots of help in choosing which load cell to go with. My 50,000lb wireless tension link has worked flawlessly for over a year and the price was cheaper than anywhere else I looked.

Massload is a great business partner. They are prompt and professional.

We’ve had the Axle Pad Scale for more than 6 years now. We recently upgraded to the wireless version. It’s seems to work great and during the upgrade the technical support was excellent.

It was a pleasure to work with Clint on my order. Always very quick to reply and extremely polite.

Clint was very helpfull. Were able to find drawings on an old truck scale for me, even though they haven't been making them for years.

We purchased a set of axle pads several years ago and they are very accurate and convenient. When one of the load cells failed, ( I suspect operator abuse, truck slamming on the brakes) Ryan in tech support was amazingly patient, professional and helpful in the diagnostic process. He went above and beyond to help us get the problem resolved. Our scale was up and running very quickly and is a very useful tool on our farm again. *Just a side note, the more picky you are regarding the ground work under and ramps leading on and off the pads the more accurate they’ll be. We put a concrete pad underneath them and a level approach and departure ramp for weighing super B’s and are within 10-40 kg consistently of all the other certified scales in our area.

Top notch support. Always available to help out. I am repeat customer and highly recommend them.

Excellent product, scales work perfectly! Clint was great to deal with, very knowledgeable and followed up on our install! Great product!

Very good experience of wokring with Massload. We are a Taiwan company and have purchased LCD wheel scales. From inquiry, purchase, shipping, to after service, Massload Team has been proactive and giving prompt responses. The scales are also good and meeting our expectations.

It was a great experience to work with MassLoad. They are doing a great job on product quality and customer service.